The CEO/Owner, President and Vice President of Operations of an ethnic food manufacturer was experiencing high employee turnover. They had been unable to find resources to successfully implement required charges. As a result, many required spare parts were not at hand when needed. Parts were also over-stocked, proving inefficient and costly. Without a coherent PM program, many incorrect replacement parts were put on production equipment, resulting in increased downtime. The client had no idea why certain parts were failing at greater rate than expected. The client recognized the significant business issues they were facing were because of a dysfunctional process with the Maintenance Department.
During several meetings with key personnel, it became clear that our client was challenged by the following issues. Significant maintenance issues, disorganized spare parts inventory, lack of coherent preventative maintenance program, lack of adequate supervision, and direction, benchmarking/assessment of skills, and training and assessment of current production of equipment. Sterling Engineering Inc. provided a Maintenence Project Management Solution.
Investment by the client was $41,000 with an ROI in cost savings of $107,000
The following year, a comprehensive benchmarking and skills assessment program and a training program were were conceived and implemented.