Fewer than 2% of all staffing agencies in the U.S. and Canada earn the Best of Staffing designation for Client and Talent Satisfaction, and fewer than 1% earn Best of Staffing for Employee Satisfaction.
WESTCHESTER, ILLINOIS – FEBRUARY 7, 2023 – Sterling, a leading outsourced engineering solutions and technical staffing agency, announces that they have won the Best of Staffing 10-year Diamond Client, Diamond Talent, and Employee Awards for providing an exceptional experience for their clients, candidates, and employees.
Awarded in partnership with presenting sponsor Indeed and gold sponsor Talent.com, ClearlyRated’s Best of Staffing® Award winners have proven to be industry leaders in service quality based entirely on ratings provided by their clients, candidates, and employees.
10-Year Diamond Award
Winners who earned the 10-year Diamond Client Award distinction have won the Best of Staffing Award for at least ten years in a row, consistently attaining industry-leading satisfaction scores from their clients. Of those firms that have participated in the 2023 Best of Staffing program, only 18% have earned the 10-Year Diamond Award. On average, winning agency clients are greater than 70% more likely to be completely satisfied.
- Sterling received a Net Promoter® Score of 74.7% from their clients, significantly higher than the industry’s average of 31%.
At Sterling, we focus on cultivating relationships and building trust, and receiving the 10-year Diamond Client Award solidifies this in our culture. Since 1969, we have provided exceptional workforce solutions so our clients can focus on driving business growth. Seeing them achieve success is our success.
Diamond Talent Award
Winners who earned the Diamond Talent Award distinction have won the Best of Staffing Award for at least five years in a row, consistently achieving industry-leading satisfaction scores from their candidates. Sterling has earned the award for nine consecutive years. Candidates placed by winning agencies are 80% more likely to be completely satisfied with the services provided than those working with non-winning agencies.
- Sterling received a Net Promoter® Score of 73.8% from their candidates, more than three times the industry’s average of 19%.
We believe in the value of highly personal interactions with our candidates. This core foundational belief sets us apart from other staffing agencies and is reflected in this Diamond Talent Award achievement.
Best of Staffing Employee Award
To participate in the Best of Staffing award program for employee satisfaction, a firm must invite feedback from 100% of their internal staff on the overall experience of working at the firm, as well as the firm’s performance related to issues of diversity, equity, and inclusion (DEI). On average, winning agency employees are more than two times less likely to be dissatisfied with their staffing firm than those working with non-winning agencies.
- Sterling received a Net Promoter® Score of 84.7%, which exceeds the 50% global NPS standard for an “excellent” employee experience rating.
As an employee-owned company (ESOP), each Sterling employee has a vested interest in the current and future success of the organization. Our collective ability to function as ambassadors of Sterling differentiates us and leads to additional business opportunities and growth. We care about our employees’ well-being in and outside the workplace, and we’re committed to principles that support health, wellness, DEI, and family/work-life balance. Therefore, Sterling is exceptionally proud of earning the Best in Staffing Employee Award for the third consecutive year.
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