Case Study


Managed Service Provider 

Our Relationship

Client: Major Railroad and Transit System
Objective: Managed workflow on a fixed cost basis

Sterling partnered with a major railroad and transit system product and service supplier, a partnership that continues today! We were honored to be identified as a Preferred Supplier because of our history of quality, competitive pricing program, and formal MSA.

  • Sterling has a long-term relationship dating back to the 1970s for Staffing and Engineering Services.
  • In 2005, Sterling became the primary/sole supplier of staffing services.
  • As the primary/sole supplier, we recruit not only for the traditional technical/engineering hiring needs but also all professional categories including:
    • IT
    • Accounting & Finance
    • Supply Chain/Purchasing, etc.
    • and have been very successful in these broad and diverse areas.
  • Project Manager and Dedicated Recruiting Team
  • 200+ Contingent Staff Nationally


rail industry managed service provider

Key Elements of the Program

Primary Supplier Program

Dedicated, full-time Account Manager and Recruiting/Delivery Team with rail industry knowledge.

Virtual 24/7 availability.

In-house and onsite Engineering Project Management Services.

Rail industry regulations experience and knowledge.

Exceptional Quality

Nationwide recruiting for contract, contract-to-direct, direct hire positions, and employer-of-record (payrolling) services.

Contract employee orientation through industry-leading benefits, including comprehensive health insurance, ESOP, Diversity Certification, PTO/holiday pay, 401K matching, and more.

Highly Competitive Pricing

Sterling works on a contingent basis (no up-front or retainer costs). Our highly competitive pricing will reflect high volume needs or the opportunity to partner as a premier or primary supplier. We also have extensive experience streamlining processes and managing hiring initiatives or programs to gain greater efficiency and results!


The top 1% of staffing firms nationwide—90% of our business is from repeat clients.

Awarded “Highest Quality Supplier” by rail client.

Best of Staffing Awards:
Client Satisfaction – 11 Years
Talent Satisfaction – 10 Years
Employee Satisfaction – 4 Years

The Results

Over the years, we’ve provided:

  • Hundreds of contract employee placements with an average of 1-2 year contract durations
  • Many of these contract employees transitioned to direct hire, eventually promoted into managerial roles
  • A fully dedicated Account Manager and Recruiting/Delivery Team with virtual 24/7 availability
  • Hiring support in over 25 states

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