Sterling Staffing, a premier provider of flexible technical support solutions for manufacturing companies ranging in size from Fortune 500 to innovative start-up organizations, announced today it has been named as one of Inavero’s 2014 Best of Staffing® Client Award winners.
“We are very honored to be recognized in the top 2% of US staffing firms and are particularly grateful to our clients for their positive feedback and support. This award validates the impact of our core values which are based on respect for clients, respect for employees and an unwavering commitment to quality partnerships. It gives recognition to the collective efforts of all of our employees who work very hard to assist our clients achieve their goals and business objectives. It is a real team effort and we are very proud of this accomplishment,” said Rama Kavaliauskas, President, Sterling Engineering.”
Less than 2% of all staffing agencies in in U.S. receive the Best of Staffing Award for service excellence utilizing the Net Promoter® methodology. Sterling Staffing received satisfaction ratings of 9 or 10 out of 10 from 85% percent of their clients, significantly higher than the industry’s average of 35%.
“The staffing industry is helping organizations bridge the skills gap and add jobs today more than at any other point in U.S. history,” Eric Gregg, CEO. Inavero who provides the only independent statistically valid and objective service quality benchmarks for the industry, revealing which staffing agencies deliver the highest quality of service to their clients. “Between the well documented skills gaps and economic uncertainty, partnering with a top staffing agency is more important now than ever. The 2014 Best of Staffing Award was earned by less than 2% of the more than 12,000 staffing firms in the U.S. and Canada. In an era of scarce qualified talent, hard to fill positions, and ever-increasing expectations, these agencies have proven they have what it takes to deliver exceptional service to both clients and job candidates. We’re proud of the accomplishments of our 2014 award recipients.”
“The announcement of this award could not have been more timely given the exciting news that Chicago has been selected as the future home of the Digital Lab for Manufacturing innovation and what this will mean to the future of the region,” noted Sterling CEO, Dolores Connolly. “In addition to the other manufacturing research hubs – Rockford, Detroit and Iowa – this will have a significant, long-term impact on all manufacturing companies especially mid-sized organizations who will benefit from innovative technology developments that will reduce costs and drive competitive advantage. Talent acquisition is often ranked among the top inhibitors for growth by many of our clients and while this will remain challenging, we feel Sterling is uniquely qualified to support that effort.”